Update from SGN
Thursday 2 February 8.30pm
Our engineers have been working really hard all day, and have now removed the remainder of the water which entered our gas network.
We are now able to restore gas supplies to all of the affected streets and will continue to monitor the situation.
Our engineers are currently working to visit all properties to reconnect them to the gas network. Please ensure that we have access to your property to help us restore supplies as quickly as possible. If you are going out please can you leave a spare key with a neighbour and, if possible, make one of our engineers aware.
We will work late into the night and will be back on site first thing tomorrow morning to continue restoring gas supplies. Thank you in advance for your patience as we work to get everyone affected reconnected as soon as possible.
If you were out when our engineer called, please call our 24-hour Customer Service team on 0800 912 1717 and we’ll arrange for an engineer to revisit you.
Our Customer Service team will return to Scone Old Parish Church at 8am but if you need us overnight, you can call us on 0800 912 1717.
Thank you once again to Scone residents for your continued understanding, patience and support as we’ve worked to restore your gas supplies.